First Chargeback
After successfully connecting to the API Proxy, you can send the fields/parameters for the API request (as specified below) and receive a response.
A successfully submitted First Chargeback will remain in a “pending status” (no more than 72 hours) on issuers’ behalf to allow merchants to respond and resolve the inquiry.
Request/response fields and samples
Request
Request body
string, required
Card tracking number
string, required
Transaction ID
string
Auth number (optional)
date, required
Settlement date
string, required
Settlement amount in the cardholder’s currency
string, required
Chargeback amount in the cardholder’s currency
string, required
Chargeback reason code (Please refer to the chargeback reason code list)
string
Supporting document to be supplied with the first chargeback. Not more than 14.5MB
{
"trackingNumber": "tRaCkInGnUmBeR",
"transactionId": "tRaNsAcTiOnId",
"authnumber": "AuthNumber",
"systemDate": "2021-08-24 00:00:00",
"settlementAmount": 402.76,
"chargebackAmount": 5.74,
"reasonCode": "4834",
"supportingDocument": "BASE64_ENCODED_FILE_HERE"
}
Response
STATUS200 OK
Schema
string
Chargeback ID
string
Claim ID
{
"chargebackId": "CHARGEBACK ID",
"claimID": "CLAIM_ID"
}
Other response codes
Further response codes and details can be found here.
Additional info
| HTTP Method | POST |
| URL+URI (SIT/UAT) | https://chargebacks.test.tutuka.cloud/client/chargebacks |
| HTTP Headers | Content-Type text/plain |
| Query String Parameters | ---- |
| Format | JSON |
| Authentication | Bearer BEARER_TOKEN |
| Successful Response Code | 200 |
| Error Response Code | 500 |
| Validation Error Response Code | 422 |