Daily negative balance report
This report provides clients with detailed information on cards that have entered into a negative balance status. It provides essential, actionable information to trace the transactions and correct the negative balance scenarios.
The report includes the following details:
- VoucherNumber – The voucher number associated with the card (masked for security purposes, only last four digits visible).
- TrackingNumber – Unique identifier for tracking the transaction.
- WalletReference – The unique wallet identifier associated with the card.
- CardStatus – Current status of the card (e.g. Active, Inactive).
- VoucherBalanceAmount – The balance of the card.
- CampaignName – Name of the campaign to which the card belongs.
- AuthorisationID – The unique authorization ID for the transaction that led to the balance.
- AuthorisationAmount – The authorized amount for the transaction.
- AuthorisationDate – The date when the authorization was made.
- TransactionType – Type of transaction. 0 = POS transaction, 1 = ATM transaction, 2 = Adjustment.
- CampaignCurrencySymbol – The currency of the campaign to which the card belongs in ISO4217 alpha (e.g. USD).
- MerchantName – The name and address of the merchant where the transaction occurred.
Report format
| FORMAT | FILE NAME | FREQUENCY | ACCESSIBILITY |
|---|---|---|---|
| CSV | DailyNegativeBalanceReportOnChargebackQueue_[CampaignName]_[YYYYMMDD].csv | Daily | Email (automated) |
Report time frame
| UTC +2 | UTC +7 | REMARKS |
|---|---|---|
| Defined by client and configured by Paymentology. | Defined by client and configured by Paymentology. | The daily scheduled task generates the report for the previous day. |
Report sample
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